Contact & Support

Questions about listings, billing, or your account? We respond within 3 business days.

Customer support email

For all support requests — including refunds, subscription cancellation, and technical issues — email us at:

support@taglishlist.com

Email Support

What to include

• Your sign-in email address

• A short description of the issue

• Screenshots if something looks wrong

Response time

We aim to reply within 3 business days. Subscription management is also available from your dashboard via the Creem customer portal.

FAQ

What AI model powers ListMate PH?

ListMate PH uses Google Gemini 2.5 Flash (via OpenRouter) to generate Shopee product listing copy — titles, bullet points, descriptions, and tags — from the product details you provide. Model: Google Gemini 2.5 Flash (google/gemini-2.5-flash), accessed via OpenRouter.

Why do I see ₱ prices but pay in USD?

Creem processes payments in US Dollars. We show Philippine Peso (₱) amounts as a live reference conversion for local sellers. Plans: $5/mo · $13/quarter · $45/year. Prices shown in Philippine Pesos (₱) are approximate conversions for reference only. All subscriptions are billed in US Dollars (USD) through Creem. The exchange rate is indicative and may vary at checkout.

Can I use generated listings on Shopee?

Yes — that is what the service is for. Always review and edit AI output before publishing to ensure accuracy and Shopee policy compliance.

View pricing · Privacy Policy · Terms of Service